netPLM services

Services

Software Support and the Tech Support Hotline - Geometric Solutions uses state of the art tools to insure the customer’s question is answered fully. As needed, Tech Support will initiate an over the Web Appshare to demonstrate and/or “take control” of the customer computer to help fix a modeling problem or some other software issue. Proactively, Geometric Solutions offers periodic Web based “Lunch and Learn” 20 minute webinars highlighting tips and tricks for Siemens PLM Software. Check the schedule and sign up for one or more today as participation is limited. Also be sure to send in your ideas for what you’d like to see! Another support feature provided by Geometric Solutions is an annual “by appointment” visit to show our customers what’s the latest in Siemens PLM Software and see if there are any questions or issues we can handle for you while we’re there. In addition to the Geometric Solutions Tech Support line, Siemens GTAC Support line is also available 1-800-955-0000 for our customers. When calling either support line please have your Sold To # available.

PLM Consulting - Ask us today about how Geometric Solutions can meet with you, do an inventory and audit of your current installed software solutions, and perform “as is” and “to be” scenarios of your various engineering processes. The goal is to provide a pathway forward with “best in class” processes and procedures using Siemens PLM software solutions. Contact Tom at 888-571-9038 for more information.

Product Implementations - Geometric Solutions can install and implement all of the Siemens PLM software solutions for your business. We work with your IT group and engineers to insure that the implementation is installed and configured correctly. Geometric Solutions can also work with you to insure that your existing data is manipulated into best form to be properly migrated to Siemens PLM software solutions. Contact Tom at 888-571-9038 for more information.

Product Training - Having the best software will only take a company so far. Proper training will allow companies to unlock the power and revolutionize the way you do business. Geometric Solutions offers several options for training that assists most customers in achieving their productivity goals. Contact Jennifer at 888-571-9038 for more information and scheduling.

Managed Services - Don’t have enough engineers and feel that you can’t compete effectively against your competition? Geometric Solutions can remotely manage any of its Siemens PLM Software solutions for you, effectively and at a attractive price. This new approach to services offers high level software management without the pain of trying to maintain the skill set internally. Contact Tom at 888-571-9038 for more information.

Data Conversion - Do you have files that need to be converted? We specialize in processing many native file types and translating them into a manageable format that you can use. Contact Justin at 866-844-4470 for more information.

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